Shipping policy

ORDER PROCESSING
 Orders will generally be shipped within three (3) - five (5) business days after receipt of full payment and depending on availability of goods. Orders will be shipped by the selected shipping method chosen at the time the order was placed, unless other arrangements have been made. When your order has been shipped, you will receive an email with tracking information.  If your order is confirmed delivered and you did not receive it, you must contact your local post office.  We do not issue refund for packages that shows that it has been delivered

STANDARD SHIPPING RATES VARY AND MAY/WILL APPLY TOWARDS YOUR ORDER. GENERALLY, MOST OF OUR ORDERS ARE CALCULATED BY WEIGHT AND ARE ESTIMATED ACCORDINGLY. IF ANY DISCREPANCIES ARE FOUND-YOUR TOTAL AT CHECKOUT WILL UPDATE ACCORDINGLY

All orders placed within the US, will be shipped via USPS.
LOST or STOLEN PACKAGES

The Jasmine Ray Collection is not responsible for lost or stolen packages confirmed to be delivered for an address entered on an order.  Upon inquiry, The Jasmine Ray Collection will confirm delivery to address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.